FAQ

Please browse our FAQ's. If you can't find an answer here try our blog here. 

Billing & Pricing

Unmatched value and flexibility for home cleaning services.

Receive a live quote within seconds of opening our APP. 

Payments Accepted

The Coop app is 100% app driven and payment is available with

Cancellation Policy

We know schedules can change in an instant and we do our best to offer flexible options for these occasions. 

After booking your service through the COOP app, our agents are notified of the job. You are permitted to cancel your booking before an agent confirms your request at no cost to you. 

Once your booking is confirmed you are permitted to cancel before 24 hours with a 25% service charge. There will be no refund if cancelled day of when agent is on the way. 

Satisfaction Guarantee

If you want to take advantage of the Coop Satisfaction Guarantee I must be there for a walk-through once cleaning is complete.